It is better to choose the size based on feet length and Eu size both.
Tips: the size chart is just for your reference.Normally, one bigger size means extra 0.5cm.
If you have any questions , communicate with our customer service staff first .
Frank Raoul-Duval, a young man comes from the French aristocracy, he proposed an innovative design the “split-sole ballet shoes” in 1982. After many trials and adjustments, the split-sole soft shoes Pro1C was born.
At the Paris Expo in 1994, this split-sole Sansha dance shoes brought a great sensation and won numerous applause, which was called the biggest revolution and innovation in the world.
After more than 30 years of development, Sansha brand covers almost all types of dance shoes, garments and accessories, cooperates with more than 200 professional ballet dance groups around the world, providing the customized stage performance products for professional dancers.
Custom-made and Special order
We have our own factory and designers,and we can produce all kinds of high quality dance shoes,such as: Tango、Latin、Jazz、Ballet shoes etc…
We can also accept the custome-made and special orders,pls discuss the details with our customer service staff first.
Thanks for your trust,we will do our best to serve you.
We will send you the product by CN Post Air Mail or E-PACKET or Aliexpress Standard to you .If you need faster shipping,please contact us.
We are unabl to guarantee the delivery time on international shipments due to lots of uncertain factors.but if the parcel has not arrive within expected time, please contact us, we will help you to track it and give you satisfied reply.
Pls note:the buyers will be responsible for all additional customs fees,duties and taxes for the importation.And i am sorry we will not refund the shipping cost for refusing the parcel.
Your satisfaction and positive feedback are very important to us.Pls leave positive feedback and 5 stars if you are satisfied with our products and services.
Pls feel free to contact us before you leave negative feedback,we will do our best to solve your problems!We really appreciate your cooperation!
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.